Privacy Policy
1. Introduction
CCB Industries Inc. DBA Champion FleetCare (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and use our services.
2. What Information Do We Collect?
We may collect the following types of information:
Personal Information: Name, email address, phone number, business name, and service details
Communication Data: SMS messages, call logs, email correspondence, and appointment details
Service Information: Information related to your fleet, service requests, and maintenance needs
3. How We Collect Information?
We collect information through:
Website forms and contact forms
Appointment booking forms
SMS, phone calls, and email communications
Customer service interactions
4. How We Use Information?
We use the information we collect to:
Provide and manage fleet maintenance and repair services
Schedule and confirm appointments
Communicate regarding services, updates, and support
Send service-related notifications via SMS and email
Improve our services and customer experience
Maintain internal records and compliance
5. SMS & Communications
By providing your phone number and opting in, you consent to receive SMS messages from CCB Industries Inc. DBA Champion FleetCare.
These messages may include:
Appointment confirmations and reminders
Service updates and notifications
Customer support communications
Message frequency may vary.
Message and data rates may apply.
You can opt out at any time by replying STOP to any message.
For assistance, reply HELP or contact us directly.
Consent to receive SMS messages is not a condition of purchase.
No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
6. Data Sharing Policy
We do not sell, rent, or share your personal information for marketing or promotional purposes.
Customer data, including SMS opt-in data and consent, is never sold, rented, or shared for marketing.
We may use trusted service providers strictly to operate our business (such as customer communication platforms and infrastructure providers). These providers are only permitted to use information as necessary to perform services on our behalf.
SMS consent is not shared with third parties or affiliates for marketing purposes.
7. Cookies & Tracking Technologies
We do not use cookies, tracking pixels, or similar tracking technologies on our website.
8. Data Security Practices
We implement appropriate technical and organizational security measures to protect your personal information, including:
Secure data storage systems
Access controls and authentication
Encryption where applicable
While we take reasonable steps to protect your data, no system is completely secure.
9. Data Retention
We retain personal information only for as long as necessary to:
Provide services
Maintain business records
Comply with legal obligations
When information is no longer needed, it is securely deleted or anonymized.
10. Third-Party Services
We use GoHighLevel (GHL) as our primary platform for:
Customer relationship management (CRM)
Contact data storage
Communication (SMS, email, and call tracking)
Appointment scheduling
Automation workflows
GoHighLevel acts as a data processor and stores customer data, communications, and service interactions on our behalf.
11. Your Rights & Choices
You have the right to:
Access the personal information we hold about you
Request corrections to your information
Request deletion of your data where applicable
Withdraw consent for communications
To exercise these rights, please contact us using the details below.
12. Opt-Out Instructions
SMS: Reply STOP to unsubscribe
Email: Use the unsubscribe link in any email
Direct Contact: Reach out using our contact information below
13. Children’s Information
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.
14. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
15. Contact Information
CCB Industries Inc. DBA Champion FleetCare
13904 W 108th St.
Lenexa, Kansas, USA 66215
Email: [email protected]
Phone: +1 913-498-9999